Design specifications

Our semi-custom models were created in the distinctive and unique style of Papira. The design cannot be changed, but the text/content can be customized for you and your special day.

Digital Proof

Please make sure that you carefully check the received digital proofs including the content/spelling, layout, card/envelope sizes, ink colors, etc.

2 revisions are included with your order. We are available to make the necessary adjustments and answer any questions during the revision phase. Additional digital proofs will be charged 85 EUR/ proof.

We cannot make any further modifications once we have the approval of the final digital proof and the order is sent into production.

Colors

We strive to represent the colors displayed on our website/digital layouts as accurately as possible, but we cannot guarantee that the printed color will seem exactly like on the screen. If you are concerned about choosing your color, it is recommended that you purchase a sample package.

Please take into consideration the possibility of slight color differences from the digital proof to the physical/printed product. All screens are calibrated differently. We do our best to ensure that our colors match the printed result/physical product, but we can’t see what you see on your screen.

Variations

Our handmade paper is handcrafted, individually, so there may be variations in color, thickness, and shape, from one piece to the other.

Letterpress and Foil Press printing methods create slight variations from one piece printed to another. Any irregularities are not defective, but the result of the artisanal process of working with an ancient printing press machine. We strive to represent the colors displayed on our website as accurately as possible, but we cannot guarantee that the printed color will look exactly like the one on the screen.

Payment

Our payment is structured in 2 parts:

25% non-refundable at the time of booking

75% at the start of the production phase

The payment of the invitations is done through credit card or bank transfer, according to the invoice.

Production errors

Your order. Includes 2 revisions before production. It’s your responsibility to read through carefully and make sure there are no mistakes. We are not responsible for any kind of errors regarding the wording.

If there is a printing mistake from our fault (the text printed on the invitation differs from the latest digital proof that the customer has given their approval for), the invitations will be reprinted at our expense.

If the error occurred due to incorrect or incomplete data provided by the client, or if the error existed on the digital proof the customer approved of, the reprinting and delivery cost will be supported by the client.

Production time

Please allow us around 5 business days to provide the digital proof. If you choose to have a custom illustration, there will be an extra 3-4 business days added for the design process. After the final digital proof has been approved, your design is sent into production. The production time is around 25 business days (letterpress, foil press, blind emboss printing) or 15 business days (digital printing) after you send us the confirmation for the payment.

Delivery

Once the invitations are assembled and weighed you will receive a separate invoice for the shipping. The cost of the shipping is supported by the client and depends on the weight of the package and the delivery address. We ship worldwide via DHL Express. For an estimated shipping cost, please let us know the delivery address. International orders outside the European Union may be liable for taxes or tariffs upon entry to your country, these are the responsibility of the client. Customs and import duties are levied by the receiving country and are therefore the buyer’s responsibility. We must also note that we do not offer mailing services and once the goods are delivered, any further handling of the suites is the responsibility of the client. We are not responsible for any losses, damages, or delays by the post office the client chooses to mail their invitations.

Copyrights

All design, imagination, graphics, texts, and products presented on this site are the exclusive property of Papira and are protected by the copyright unless otherwise indicated. All images, the graphics used in the layout process are exclusive property with the copyright of Papira. These designs, images, and graphics cannot be used for personal use, reproduction, creation of derivative works, or for any other purpose. We retain the right to post wedding invitations or stationery on our website and on social media.

Return, exchange, or cancellation

Due to the customizable and handcrafted nature of our services and products, they are not refundable and are not eligible for exchange, return, or cancellation.

After receiving the order please carefully check the products and let us know if there is a mistake within 7 days of receiving it.

If there is a printing error on our part, we will either reprint the products or refund the value of the mistakes. If there is an error in the text that has been approved by the client, the reprint costs will be supported by the customer.